Book for Conflict Resolution

We all experience conflict either in the workplace or in our personal lives, how we resolve this conflict is the pivotal issue. learners will be able to: Explain the phenomenon of “conflict” in a comprehensive manner to value it as a crucial pre-requisite to productivity and action; Examine a wide range of conflict sources to quickly alert them to typical conflict “triggers”; Follow a comprehensive yet effective conflict resolution process to create personal and professional growth and to foster productivity; Internalise critical skills and use attributes styles and tips that enable conflict resolution and save time and effort by recognising when to prevent conflict as opposed to resolve it.
Blazing Moon
R 1 725.00