Course Calendar

April 2025
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21
Apr

Communication Skills (2 days)

In Day One participants will explore the essentials of verbal communication, including the importance of tone, pace, and clarity. The sessions will cover effective speaking, active listening, and the integration of non-verbal cues. Practical activities such as speech exercises, role-plays, and peer feedback will facilitate the application of these skills in everyday communication scenarios. The second day delves into more complex aspects, including persuasive communication, emotional intelligence, conflict resolution, and public speaking. Advanced techniques will be practiced in leadership communication, listening for implicit messages, and managing virtual interactions. Participants will engage in role-plays, group activities, and scenario-based practices to refine their skills and prepare for leadership roles.

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Course Cost: R 4 197.50 (VAT Incl.)
21
Apr

Business Excellence-Module 2-Critical Thinking (3 days)

This is module 2 of our 3-module short skills programme, accredited with Services SETA. This session is dedicated to enhancing critical thinking skills. Participants will learn to analyse complex information, identify assumptions, evaluate evidence, and recognise logical fallacies. Systematic approaches to problem-solving will be provided, encouraging creative solutions and informed decision-making based on evidence and reasoning. Participants will improve their ability to construct and evaluate arguments, identifying strengths and weaknesses in reasoning and evidence. Decision-making skills will be honed by critically weighing alternatives and considering potential consequences. The session will also foster meta-cognitive awareness, helping participants understand their thinking processes, recognise biases and assumptions, and adopt strategies for continuous self-reflection and improvement. This course includes training time, PoE workshops, and all required preparation for gain competence for the SETA accreditation.

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Course Cost: R 8 625.00 (VAT Incl.)
22
Apr

Excel 365 Advanced (1 day)

The Excel 365 Advanced course is tailored for proficient Excel users seeking to enhance their data analysis and reporting capabilities. This intensive session equips learners with advanced skills, such as mastering PivotTables, working with named ranges, performing complex data consolidation, utilizing advanced functions like VLOOKUP and XLOOKUP, and automating tasks through macros. Designed to streamline workflows and elevate data-driven decision-making, this course enables participants to produce sophisticated reports, manage large datasets efficiently, and unlock Excel’s full potential to drive organisational performance.

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Course Cost: R 1 897.50 (VAT Incl.)
23
Apr

Master Class-Managing Performance & Continuous Improvement (0.5 day)

This Master Class provides essential skills for improving team performance, focusing on setting clear goals, measuring outcomes, and fostering a culture of accountability and continuous improvement. Participants will learn to effectively manage performance through regular monitoring, measuring, and management practices. The course emphasises the importance of constructive performance discussions, whether one-on-one or in groups, and strategies for enhancing or correcting performance. Attendees will leave equipped with practical lessons for immediate application in the workplace, ready to lead their teams to higher levels of success with a comprehensive approach to performance management.

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Course Cost: R 1 667.50 (VAT Incl.)
23
Apr

Business Writing Skills Introduction (1 day)

This 1-day introductory course equips participants with essential business writing skills to enhance clarity, conciseness, correctness, and professionalism in corporate communication. Through practical techniques and hands-on exercises, learners will develop confidence in structuring business messages, eliminating common writing mistakes, and tailoring their communication for different audiences and purposes. The course places strong emphasis on email etiquette and netiquette, enabling participants to craft professional emails, respond effectively, and avoid common pitfalls. It also introduces the fundamentals of report writing, guiding learners in presenting information logically and persuasively. By the end of the session, participants will have the skills to write compelling business documents that improve workplace communication and overall efficiency.

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Course Cost: R 1 667.50 (VAT Incl.)
24
Apr

Wealth through Diversity (2 days)

In this course participants will embark on a 2-day journey to explore the multifaceted nature of diversity and its profound impact on individuals, organisations, and society. Through interactive sessions, case studies, and practical exercises, they will delve into the dimensions of diversity, challenge stereotypes and discrimination, and learn strategies to promote inclusivity and equality. The course will provide a deep dive into the South African context, examining the historical and constitutional aspects of diversity and their implications for Employment Equity and Organisational Transformation. By the end of the course, participants will be equipped with the tools and understanding needed to foster a more inclusive and diverse environment, both in the workplace and beyond.

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Course Cost: R 4 456.25 (VAT Incl.)
28
Apr

Report Writing Skills (1 day)

In today’s fast-paced business environment, the ability to craft clear, concise, and compelling reports is a vital career skill. Whether you're presenting recommendations, summarising findings, or influencing decisions, a well-written report can significantly impact business outcomes. This one-day practical training equips professionals with the tools and techniques to prepare reports that are purposeful, reader-friendly, and results-oriented. Learners will follow a structured approach to planning, drafting, and refining reports that are not only well-received but also acted upon. Emphasis is placed on persuasive writing, clarity of message, appropriate formatting, and leveraging Microsoft Word 365 to enhance visual impact. Participants will leave with the skills to transform complex information into accessible, professional documents tailored to their audience and organisational standards.

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Course Cost: R 2 817.50 (VAT Incl.)
29
Apr

Excel 365 Advanced (1 day)

The Excel 365 Advanced course is tailored for proficient Excel users seeking to enhance their data analysis and reporting capabilities. This intensive session equips learners with advanced skills, such as mastering PivotTables, working with named ranges, performing complex data consolidation, utilizing advanced functions like VLOOKUP and XLOOKUP, and automating tasks through macros. Designed to streamline workflows and elevate data-driven decision-making, this course enables participants to produce sophisticated reports, manage large datasets efficiently, and unlock Excel’s full potential to drive organisational performance.

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Course Cost: R 1 897.50 (VAT Incl.)
30
Apr

Telephonic Communication and Etiquette Skills (1 day)

This one-day course, provides comprehensive training in telephonic communication skills and telephone etiquette. Throughout the day, participants will learn the crucial aspects of effective verbal telephonic communication, focusing on professional etiquette, managing challenging conversations, and adapting to diverse client needs. Through interactive lessons, role-playing scenarios, and practical exercises, engineers will enhance their ability to communicate professionally and effectively over the phone, ensuring clear and constructive interactions with clients. Throughout this course, learners will be engaged in activities and role-playing scenarios relevant to Telemedia to practice the skills learned and receive immediate peer, team lead and facilitator feedback to refine techniques and discuss alternative approaches.

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Course Cost: R 2 817.50 (VAT Incl.)