Course Calendar

June 2021
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14
Jun

Excel 2016 Introduction (0.5 day)

In this Introduction to Microsoft Excel 2016/365 training course, students will create and edit basic worksheets and workbooks. Topics Covered: Creating a Microsoft Excel Workbook; The Ribbon; The Backstage View (File Menu); The Quick Access Toolbar; Entering Data in Microsoft Excel Worksheets; Formatting Microsoft Excel Worksheets; Using Formulas in Microsoft Excel; Working with Rows and Columns; Editing Worksheets; Finalising Microsoft Excel Worksheets.

Course Cost: R 1 725.00

15
Jun

Modern Customer Management (0.5 day)

This course is aimed at managers and/or leaders involved in customer management fulfillment or strategy formulation and how this has changed due to the pandemic. Topics that will be covered in this 3-hour interactive online workshop are: The Marketing Concept; Customer Satisfaction Management; Customer Relationship Management; Customer Experience Management and Key Learnings for your application to the workplace.

Course Cost: R 1 380.00

15
Jun

Assertiveness & You (0.5 day)

Meeting the demands of the working environment is crucial to effective functioning. To function at optimum levels we all need to attain a level of awareness, and understand people’s behaviour. Being a better communicator, and negotiate with confidence are aspects of our interactions with people that assist staff to achieve organisational objectives. The purpose of this course will be to provide the learner with an understanding of the nature, purpose and elements of assertiveness so as to maximise organisational, individual and team performance satisfaction. Attend and also receive individual coaching for your application to your life.

Course Cost: R 1 725.00

16
Jun

Managing Teams in a Turbulent World (0.5 day)

This 3-hour online interactive workshop will cover the following concepts: Teams and Turbulence; The Nature of Teams; Current Research on the Pandemic and how this affects teams; Transitioning to Remote Work; Leadership Online; Creating the Online Team; How to Manage a Team Online; Online Challenges of Communication, Performance Management, and Conflict; Tips of how to deal with Communication Online, Performance Management Online, and Team Conflict Online; Changing to a New Reality and Key Lessons for your application to the workplace.

Course Cost: R 1 380.00

18
Jun

Excel 2016 Advanced (0.5 day)

This Advanced Microsoft Excel 2016/365 training course is designed for students who are familiar with intermediate concepts. Topics Covered: Using Pivot Tables; Inserting Pivot Charts; Auditing Worksheets; Data Tools of Goal Seek, Data Validation, and Consolidating Data; Working with Others to protecting worksheets and workbooks, tracing changes and marking a workbook as final; Recording and Using Macros; Sparklines.

Course Cost: R 1 955.00

18
Jun

Excel 2016 Advanced (0.5 day)

This Advanced Microsoft Excel 2016/365 training course is designed for students who are familiar with intermediate concepts. Topics Covered: Using Pivot Tables; Inserting Pivot Charts; Auditing Worksheets; Data Tools of Goal Seek, Data Validation, and Consolidating Data; Working with Others to protecting worksheets and workbooks, tracing changes and marking a workbook as final; Recording and Using Macros; Sparklines.

Course Cost: R 1 955.00

21
Jun

Business Acumen (2 days)

This course introduces the essentials of business viz. what needs to be understood so that the key foundational skills which underlie business in the modern organisation are understood and applied. This will be done through focusing on three themes viz. strategy, operations, and people. It is designed to provide you with an appropriate combination of theoretical input and practical application which will allow the exercise of improved supervisory skills in real–life organisational settings.

Course Cost: R 2 702.50

22
Jun

Conflict Resolution (0.5 day)

We all experience conflict either in the workplace or in our personal lives, how we resolve this conflict is the pivotal issue. learners will be able to: Explain the phenomenon of “conflict” in a comprehensive manner to value it as a crucial pre-requisite to productivity and action; Examine a wide range of conflict sources to quickly alert them to typical conflict “triggers”; Follow a comprehensive yet effective conflict resolution process to create personal and professional growth and to foster productivity; Internalise critical skills and use attributes styles and tips that enable conflict resolution and save time and effort by recognising when to prevent conflict as opposed to resolve it.

Course Cost: R 1 725.00

23
Jun

Excel 2016 Intermediate (0.5 day)

This Intermediate Microsoft Excel 365/2016 training class is meant for students who want to advance their Excel skill from Introduction concepts. Topics Covered: Work with Ranges, The IF Function; SUMIF, AVERAGEIF, and COUNTIF Functions; Financial formulas, Creating Scenarios; Lookup Functions, Date and Time Functions, Consolidate Data; What-If Analysis; Scenario Manager; Lists; Work with Charts; Tables; Templates & Styles.

Course Cost: R 1 840.00

30
Jun

Excel 2016 Advanced (0.5 day)

This Advanced Microsoft Excel 2016/365 training course is designed for students who are familiar with intermediate concepts. Topics Covered: Using Pivot Tables; Inserting Pivot Charts; Auditing Worksheets; Data Tools of Goal Seek, Data Validation, and Consolidating Data; Working with Others to protecting worksheets and workbooks, tracing changes and marking a workbook as final; Recording and Using Macros; Sparklines.

Course Cost: R 1 955.00