About Blazing Moon

The coronavirus pandemic has put many companies and their customers under immense levels of pressure. And even in more normal times, some people quickly become rude and unreasonable – so it's always important to know how to respond. In this turbulent time many customers are suffering from debt-stress syndrome - a condition that leads to mental, emotional, and even physical health problems. The wrath of this syndrome is often felt by the call centre agent in having to deal with customers who frequently angry and difficult.

Workshop ideally suited to your call centre agents.

Do you want to ace your online presentations?

While hard work and good ideas are essential to success, your ability to express those ideas and get others to join you is just as important. Much of this verbal expression will be one-on-one or in small groups but periodically (and for some of us often) you will be involved in more formal and public speaking opportunities in front of larger numbers.

If this thought makes you nervous you are not alone. Many speakers lack the skills and confidence to make effective presentations. We have all been victims of speakers (e.g., teachers or people in our work environment) who put us to sleep. Despite knowing how ineffective many speakers are, many of us have found that, despite the best intentions, we haven't fared much better. We knew the topic and the ideas were written down, but the presentation still didn't go so well. Was it the way you delivered the speech/presentation? Was it because the audience didn't seem interested?