Robin Sharma on Communication

1. Authenticity

• Leaders: Authentic leaders build trust with their teams by expressing genuine values and beliefs.
• Employees: At any level, being authentic in communication fosters trust among colleagues, supervisors, and clients. Employees who communicate openly and honestly create stronger relationships, which leads to a more collaborative and transparent work environment.

 

2. Simplification

• Leaders: Simplifying complex ideas allows leaders to communicate strategy and goals clearly to their teams.
• Employees: For employees, simplifying communication helps convey ideas, tasks, or problems more effectively to peers and supervisors. Clear, concise communication reduces misunderstandings and improves productivity, regardless of one's role in the organization.

 

3. Emotional Connection

• Leaders: Leaders use emotional connection to inspire and motivate teams, demonstrating empathy and understanding.
• Employees: Employees at all levels can benefit from understanding the emotions of their peers and communicating with empathy. Whether dealing with clients, coworkers, or managers, showing emotional intelligence in communication can enhance teamwork, problem-solving, and customer relations.

 

4. Communication as Influence

• Leaders: Sharma frames communication as a key tool for influence, allowing leaders to inspire and guide teams.
• Employees: Communication as influence is not reserved for leaders. Employees can use their communication skills to positively influence peers, contribute to collaborative decision-making, and suggest improvements in workflows or projects. Even in everyday interactions, influence through communication can foster cooperation and mutual respect.

 

5. Consistency and Clarity

• Leaders: For leaders, consistent and clear communication reinforces organizational vision and goals.
• Employees: All employees benefit from communicating clearly and consistently. Whether it’s sharing updates on projects or conveying important information to team members, clarity ensures that everyone is on the same page and can work more efficiently.