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Psychological Safety-Tips for Managers
25 July 2024
Key Strategies for Providing Psychological Safety
Model Vulnerability:
Actions:
Share your own mistakes and learning experiences.
Example:
During meetings, openly discuss challenges you’ve faced and how you addressed them.
Encourage Open Dialogue:
Actions:
Actively invite and value input from all team members.
Example:
Use inclusive language and ask for opinions during discussions, ensuring everyone has a chance to contribute.
Respond Constructively:
Actions:
React positively to all feedback and ideas, even if they are critical or differ from your own views.
Example:
Acknowledge contributions with phrases like, "That’s an interesting perspective," and build on them.
Create Safe Spaces for Discussion:
Actions:
Establish environments where team members feel comfortable sharing thoughts without judgment.
Example:
Hold regular, informal meetings (e.g., "Coffee with the Manager") to discuss ideas and concerns in a relaxed setting.
Promote Inclusive Practices:
Actions:
Ensure all voices are heard, especially those who may be less outspoken.
Example:
Use round-robin techniques in meetings to give everyone an equal opportunity to speak.
Establish Clear Norms:
Actions:
Set and communicate clear expectations about respectful and supportive interactions.
Example:
Develop team norms that emphasise respect, active listening, and constructive feedback.
Support Risk-Taking:
Actions:
Encourage experimentation and view mistakes as learning opportunities.
Example:
Celebrate innovations and discuss what was learned from unsuccessful attempts without assigning blame.
Provide Regular Feedback:
Actions:
Give and solicit feedback frequently, focusing on growth and development.
Example:
Implement a 360-degree feedback system to ensure comprehensive and balanced feedback.
Recognise and Address Power Dynamics:
Actions:
Be mindful of how power dynamics affect team interactions and address any imbalances.
Example:
Empower junior team members by giving them leadership roles in projects.
Foster Team Connection:
Actions:
Build strong interpersonal relationships within the team to enhance trust and collaboration.
Example:
Organise team-building activities and encourage social interactions.
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